This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shop.victorandtheo.com (the "Site").

 

Collecting Personal Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- "Log files" track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

 

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

Device Information and Order Information make up what is referred to as "Personal Information" in this Privacy Policy.

 

How we use your Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

We use the collected Order Information to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Order Information is also used to communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising related to our products and services.

 The Device Information that we collect helps us screen for potential risk and fraud (specifically, your IP address), and it is also used to improve and optimize our Site (i.e. generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

Sharing your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://tools.google.com/intl/en/policies/privacy/. You may elect to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete this information.

 

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Minors

The Site is not intended for individuals under the age of eighteen (18). 

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customercare@victorandtheo.com or by mail using the details provided below:

Victor & Theo

Attn: Privacy Compliance Officer

8312 Kinsley Mill Place, Gainesville VA 20155, United States

Last updated: 15 October 2020